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What Is Hard Water?

PICKI NIKI 3 min read
Close-up of a chrome shower head with white limescale and brown deposits around its spray nozzles
In short
  • Hard water simply means more dissolved calcium and magnesium. It is safe to drink, not dirty or contaminated.

  • Hardness is measured in mg/L calcium carbonate, and cities vary widely: Seoul is soft (~60-70), Berlin is hard (~250 on average).

  • Hard water mainly affects how your skin, hair and soap feel, not your health.

  • A shower filter is not a water softener. It targets chlorine and particles rather than removing minerals.

Hard water is one of the most common water-quality terms people encounter after moving to a new city, and also one of the most misunderstood. Most people don't think about their water until something changes: you move somewhere new, your hair starts feeling different, or white marks appear on the shower glass and never quite disappear. That is usually the moment a term you'd never paid much attention to suddenly matters.

Hard Water Is Not Dirty Water

One of the biggest misconceptions is that hard water means poor-quality water. It doesn't. Hard water simply contains higher levels of naturally occurring minerals, mainly calcium and magnesium, which the water picks up as it moves through rock and soil. In many parts of Europe this is completely normal: the tap water in London, Paris, Berlin and Rome is hard. Hardness describes what is dissolved in the water, not contamination.

What Makes Water Hard?

As water moves through the ground, it dissolves minerals from rock and soil. The more calcium and magnesium it picks up, the harder the water becomes. Hardness is commonly measured as milligrams per litre of calcium carbonate equivalent (mg/L CaCO₃), and the UK Drinking Water Inspectorate classifies it like this:

Classification Hardness
Soft up to 100 mg/L
Slightly hard 100–150 mg/L
Moderately hard 150–200 mg/L
Hard 200–300 mg/L
Very hard above 300 mg/L

Hardness classification based on calcium carbonate (CaCO₃) concentration. Reference: UK Drinking Water Inspectorate, Water Hardness – Consumer Guidance. Other countries use their own units, such as German degrees (°dH) or French degrees (°f).

Not All Water Is the Same

The difference between cities can be substantial.

A common mix-up

Shower filter vs. water softener

They solve different problems - only one changes hardness.

01

Water softener

Removes calcium and magnesium by ion exchange - a whole-home plumbing install that lowers the hardness of the water it treats.

02

Shower filter

Sits on one shower arm and targets chlorine and particles. It does not remove minerals, so it does not soften the water.

~60-70

Seoul

mg/L CaCO₃: soft water.

Soft

~274

Paris

mg/L CaCO₃ (27.4 °f): hard.

Hard

250-300

London

mg/L CaCO₃: hard.

Hard

~250

Berlin

mg/L CaCO₃ (14 °dH), up to 24 °dH at single waterworks: hard.

Hard

Sources: Seoul Arisu Waterworks; Eau de Paris / ARS Île-de-France; Thames Water; Berliner Wasserbetriebe.

For someone moving from Seoul to Berlin, the water carries three to four times more hardness minerals: Seoul's tap water is soft, at around 60 to 70 mg/L. Berlin's tap water averages about 14 °dH (roughly 250 mg/L), and at its hardest waterworks it reaches 24 °dH. Many people notice that difference in their hair, skin and shower environment long before they ever look up a hardness figure.

What Hard Water Can Affect

Hard water doesn't affect everyone the same way. Some people notice very little; others notice changes almost immediately. Common experiences include:

  • Hair that feels rougher or harder to manage
  • Increased mineral residue on skin and hair
  • Soap that feels harder to rinse away
  • Limescale around taps and shower heads
  • Skin that feels less comfortable after showering

These experiences vary from person to person, and water hardness is one of several variables involved. On skin, the research points most clearly at one group: peer-reviewed studies suggest hard water may aggravate discomfort in people with sensitive skin.

Hard Water Is Not the Enemy

At PICKI NIKI, we don't believe every mineral needs to be removed. Hard-water minerals aren't inherently bad: calcium and magnesium occur naturally throughout the environment and are safe to drink. What matters in the shower is how that water interacts with skin, hair and the bathroom itself, day after day.

Why We Don't Try To Remove Every Mineral

PICKI NIKI is not a water softener, and hard water stays hard after passing through it. Instead, we focus on the variables a shower filter can realistically influence: neutralising chlorine and capturing particles such as rust and pipe debris. You can read more about how the filter works on the Why It Works page.

So the choice depends on what bothers you. If your goal is less limescale on tiles and glass, you need a plumbed-in water softener. If your goal is water that feels less harsh on skin and hair, a shower filter is the relevant tool.

Go deeper: Every Shower Filter Technology, Explained - how vitamin C, KDF-55, carbon and other media compare at real shower temperature, flow and contact time.

Related: Why use a filtered shower head? · How every shower filter technology works

See also: Vitamin C Shower Filter - what it is, how the chemistry works, and who notices the difference.

What makes water hard

Calcium & magnesium

the dissolved minerals

Measured in

mg/L calcium carbonate

Safe to drink

a feel issue, not health

Evidence & sources

References

Sources supporting the claims in this article. Peer-reviewed papers are cited for the underlying mechanisms, not as proof of product efficacy.

1.

UK Drinking Water Inspectorate Water Hardness - Consumer Guidance, 2024

Hard water is caused by dissolved calcium and magnesium; it is safe to drink.

2.

Thames Water Water hardness data, London / Thames Valley, 2026

Regional hardness figures for London and the Thames Valley.

3.

Danby SG et al. Journal of Investigative Dermatology, 2018

Hard water increases surfactant deposition after washing, linked to skin irritation.

4.

Jabbar-Lopez ZK, Craven J, Logan K, et al. British Journal of Dermatology, 2020

Longitudinal analysis of water hardness and atopic eczema; gene-environment interaction.

Frequently Asked Questions

Is hard water safe to drink?

Yes. Hard water is safe to drink and does not pose a health risk. The minerals it contains, primarily calcium and magnesium, are naturally occurring and consumed in food and water worldwide. The question hard water raises is not safety, but how it interacts with skin, hair and household surfaces.

How do I know if my water is hard?

The most common signs are white limescale deposits around taps and shower heads, soap that feels difficult to rinse away, and spots on glassware after washing. If you've recently moved from a soft-water city such as Seoul to a harder-water city such as Berlin, London or Paris and noticed changes in how your hair or skin feels, water hardness is worth investigating. You can check your local water supplier's annual water quality report for a hardness figure in mg/L CaCO₃.

Does hard water cause hair loss?

No. Hair loss has medical and genetic causes. What hard water can do is affect the surface condition of hair: mineral deposits on the hair shaft can make it feel rougher and harder to manage over time. A shower filter is not a medical product and makes no claim to treat or prevent hair loss.

What a filter does is reduce chlorine and capture sediment, taking two daily variables off your hair and scalp. It does not remove the minerals that make water hard. If your thinning follows a genetic pattern, a dermatologist is the right person to see.

Does a shower filter soften hard water?

No. True water softening (removing calcium and magnesium ions) requires an ion-exchange system, not a compact shower filter. A shower filter addresses different variables: neutralising chlorine and capturing particles. Hard water remains hard after passing through a shower filter, which is why we describe PICKI NIKI as a shower filter, not a water softener.

What is the difference between hard water and soft water?

Soft water contains low concentrations of dissolved minerals: up to 100 mg/L CaCO₃ on the scale used by the UK Drinking Water Inspectorate. Hard water contains 200–300 mg/L, and anything above 300 mg/L counts as very hard. The difference affects how water feels on skin and hair, how soap lathers, and how quickly limescale builds up on surfaces and appliances.

Is hard water bad for skin?

Not necessarily. Hard water is safe and widely consumed around the world. However, some people report that hard water feels less comfortable on their skin, particularly when combined with chlorine and repeated daily exposure. Individual experiences vary, which is why water quality is best thought of as one variable among many rather than the sole cause of a skin concern.

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